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Shipping
Masquerade Magic aim to process and post all orders`within 24 hours (with the exception of weekends) via either a 24 hour guaranteed service or at a cost of £6.95 or UK 1st class signed for. For guaranteed next day delivery please place your orders by 2pm.
Orders received after 2pm on a Thursday will arrive on Monday unless guaranteed Saturday delivery is chosen, as royal mail will only deliver those on a Saturday. Therefor if you need your mask for the weekend but have missed Thursday's 2pm deadline please choose the guaranteed Saturdays option or you will not receive your parcel in time. The price of this service is £8.50, again orders need to be placed by 2pm Friday.
If you have less than a week until your function please do not choose 1st class signed for as this can be very slow and postage will not be refunded if the order fails to turn up in time.
FAQS
How long are delivery times?
UK next day delivery 24 hrs
1st class signed for 2- 7
western Europe 3-5 days
Eastern Europe 5-7 days
USA 5-16 days
Australia &New zealand
Do you offer discounts for large orders?
Yes we can offer a very generous discount for large orders. We have supplied many weddings, charitable events, corporate functions and student balls, just ask!
The mask doesn't match my outfit, can i still return it?
Yes for complete peace of mind we offer a money back or exchange guarantee on all our products
My mask arrived faulty
If your mask arrives faulty or you wish to return for any reason please contact us via email.
Masquerade Magic aim to process and post all orders`within 24 hours (with the exception of weekends) via either a 24 hour guaranteed service or at a cost of £6.95 or UK 1st class signed for. For guaranteed next day delivery please place your orders by 2pm.
Orders received after 2pm on a Thursday will arrive on Monday unless guaranteed Saturday delivery is chosen, as royal mail will only deliver those on a Saturday. Therefor if you need your mask for the weekend but have missed Thursday's 2pm deadline please choose the guaranteed Saturdays option or you will not receive your parcel in time. The price of this service is £8.50, again orders need to be placed by 2pm Friday.
If you have less than a week until your function please do not choose 1st class signed for as this can be very slow and postage will not be refunded if the order fails to turn up in time.
FAQS
How long are delivery times?
UK next day delivery 24 hrs
1st class signed for 2- 7
western Europe 3-5 days
Eastern Europe 5-7 days
USA 5-16 days
Australia &New zealand
Do you offer discounts for large orders?
Yes we can offer a very generous discount for large orders. We have supplied many weddings, charitable events, corporate functions and student balls, just ask!
The mask doesn't match my outfit, can i still return it?
Yes for complete peace of mind we offer a money back or exchange guarantee on all our products
My mask arrived faulty
If your mask arrives faulty or you wish to return for any reason please contact us via email.
